Privacy Policy
BY ACCESSING THIS SITE OR UTILIZING OUR SERVICES, YOU AGREE TO THIS PRIVACY POLICY.
This Privacy Policy explains how Reali Pool & Spa, LLC d/b/a Reali Pool & Spa Co. (hereinafter referred to as the "Company," "we," "us," or "our") collects, utilizes, and protects the information of the individuals and entities utilizing our services or accessing our website (hereinafter referred to as the "Client," "you," or "your").
1. Information Collection
The Company collects information necessary to provide aquatic services, including corporate details, authorized representative contacts, service addresses, payment data, and site-specific media.
2. Data Usage & Subcontractors
We utilize secure cloud environments to manage client records. Site access and project details may be shared with authorized, vetted subcontractors and logistics providers. We do not sell your personal or corporate information to third-party marketers.
3. Media Release & Proof of Service
By engaging our services, you grant the Company a non-exclusive right to capture media of the facility. Photographic or video evidence captured by our technicians constitutes definitive proof of service completion and facility condition. Anonymized media may be used for training and marketing.
4. SMS & Text Messaging Consent (TCPA)
By providing a mobile phone number, you explicitly consent to receive service updates, appointment reminders, billing notifications, and promotional messages via SMS from the Company and its software partners. Standard message and data rates apply. You may opt-out at any time by replying STOP.
5. Cookies & Digital Tracking (NJDPA)
In compliance with the New Jersey Data Privacy Act (NJDPA), our website utilizes cookies and digital analytics tracking to optimize user experience, monitor site performance, and process inquiries securely.
6. Client Rights & Retention
Data is retained as required by state and federal law for tax, liability, and regulatory compliance purposes. Clients may request to review or correct their contact information by contacting the Company directly.